PRIVACY POLICY

Business Name: DetailedBySB

Owner: Saulo Bocanegra

Location: Concord, California

Contact: +1 (925) 877-5494

Email: [email protected]

Last Updated: 11-24-25

1. Introduction

DetailedBySB (“we,” “us,” “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you:

Use our website

Submit forms

Book an appointment

Communicate with us by SMS, email, or phone

By interacting with us, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

A. Information You Provide

When booking or contacting us, you may provide:

Name

Phone number

Email address

Vehicle details

Address (for mobile services)

Payment information (not stored by us—processed securely by payment partners)

B. Automatically Collected Information

When you visit our website, we may collect:

IP address

Browser type

Device information

Pages viewed

Cookies

Analytics data

C. SMS & Communication Data

If you opt in to receive SMS messages, we collect:

Message history

Appointment details

Communication preferences

You can opt out anytime by replying STOP.

3. How We Use Your Information

We use the information to:

Schedule and confirm appointments

Provide detailing services

Send reminders, updates, and confirmations

Send promotional messages (only if you opt in)

Improve our website and customer experience

Process payments

Respond to customer inquiries

Maintain business records

We do not sell your information.

4. SMS Marketing & Notifications

By submitting your information on our website and checking the required box, you consent to receive:

Appointment confirmations

Reminders

Follow-ups

Promotional offers

Service updates

You may opt out anytime by replying: STOP

For help, reply: HELP

Message and data rates may apply.

5. How We Store & Protect Information

We use industry-standard safeguards including:

Encrypted website connections (HTTPS)

Secure payment processing partners

Limited internal access to data

Data retention policies

While no system is 100% secure, we take all reasonable steps to protect your information.

6. Sharing Your Information

We only share your information with:

Payment processors

SMS/booking software (such as GoHighLevel)

Service providers necessary to complete your work

Legal authorities if required by law

We never sell customer data.

7. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience

Analyze website traffic

Track conversions

Customize advertising

You can disable cookies in your browser settings, but some features may not function properly.

8. Your Rights (California Residents – CCPA)

Since DetailedBySB operates in California, you have:

✔ 

Right to Know

What personal information we collect and how we use it.

✔ 

Right to Delete

You may request deletion of your personal data.

✔ 

Right to Opt Out of Data Sharing

We do not sell data, but you may request limited use of your information.

✔ 

Right to Non-Discrimination

We will never deny services or treat you differently for exercising your privacy rights.

To submit a request, email: [email protected]

9. Data Retention

We retain your information as long as needed to:

Provide services

Comply with legal obligations

Maintain business records

You may request deletion at any time.

10. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

We do not knowingly collect information from children under 13.

If you believe a child has submitted information, contact us immediately.

12. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a new “Last Updated” date.

13. Contact Us

For privacy requests or questions:

DetailedBySB

Attn: Privacy Department

Concord, California

Email: [email protected]

Phone: +1 (925) 877-5494